We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
We are currently seeking an Epic Clinical Subject Matter Expert & Project Manager to join our Healthcare Technology Consulting Services team. The Senior Associate will operate across multiple Epic engagements and will be responsible for supporting high-quality delivery across clinical implementations, optimization initiatives, stabilization efforts, and transformation programs.
The Senior Associate will leverage strong Epic clinical application expertise, healthcare operational knowledge, and project management discipline to help clients improve care delivery, provider workflows, patient safety, and operational efficiency. This role requires an experienced professional who can balance hands-on Epic consulting work with project coordination, stakeholder management, and internal practice support.
The successful candidate will have demonstrated experience supporting Epic clinical projects or major workstreams, solving client challenges, organizing complex initiatives, and contributing to successful delivery outcomes. This role includes active participation in client engagements, project governance, delivery execution, and practice growth initiatives.
*This role offers flexibility to be based near any major RSM office
As a Healthcare Consulting Senior Associate, you will need to:
Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements while serving as an Epic subject matter expert or workstream lead on client engagements as needed.
Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations during critical milestones.
Analyze current-state clinical workflows and identify opportunities to improve provider efficiency, nursing workflows, patient safety, documentation quality, throughput, and user adoption.
Ensure solutions align with Epic Systems best practices, regulatory expectations, and long-term sustainability.
Support optimization of provider documentation tools, order sets, preference lists, in-basket workflows, clinical decision support, and patient care coordination tools.
Develop and manage project plans, timelines, dependencies, RAID logs, meeting cadences, status reporting, and overall project execution discipline.
Coordinate cross-functional teams including physicians, nursing, ancillary departments, IT, training, testing, informatics, and third-party vendors while driving accountability across stakeholders.
Facilitate working sessions, steering committees, governance meetings, executive updates, and activation readiness planning.
Help maintain delivery quality, scope control, timeline adherence, and proactive issue escalation throughout engagements.
Support optimization assessments across Epic clinical workflows, governance models, provider adoption, and operational performance.
Identify opportunities to improve documentation quality, care coordination, patient access to care, throughput, patient satisfaction, and clinical productivity.
Translate client pain points into actionable Epic enhancement strategies, future-state workflow designs, and prioritized improvement roadmaps.
Support proposal development, RFP responses, scopes of work, client presentations, staffing plans, and effort estimates.
Help create and maintain delivery templates, tools, standards, methodologies, and reusable practice assets.
Mentor associates and junior team members while participating in interviewing, onboarding, and coaching Epic consultants.
Contribute to practice growth through strong delivery outcomes, trusted client relationships, and identification of expansion opportunities.
Professional Qualifications:
Bachelor’s degree in a related field or equivalent professional experience.
Active Epic certification in at least one clinical Epic application is required.
4+ years of hands-on Epic clinical implementation, optimization, support, or healthcare operations experience.
Demonstrated experience supporting Epic clinical projects, implementations, or major workstreams.
Strong understanding of ambulatory, inpatient, emergency, perioperative, or ancillary clinical workflows.
Experience managing project plans, risks, timelines, and stakeholder expectations.
Proven ability to support multiple concurrent engagements.
Strong written and verbal communication skills.
Strong interpersonal skills and ability to work directly with physicians, nurses, operational leaders, and client stakeholders.
Ability to balance billable delivery responsibilities with internal leadership contributions.
Willingness and ability to travel as needed for client engagements (25%-75%).
Preferred Qualifications:
Multiple certifications such as Epic Systems Ambulatory, Inpatient Clinical Documentation, Orders, ASAP, Stork, Willow, Cupid, OpTime, Anesthesia, or Healthy Planet, Radiant
Former Epic Systems experience.
Clinical background as RN, NP, PA, therapist, pharmacist, or other licensed caregiver.
Experience serving as a project manager, PMO lead, or Epic workstream lead.
Experience supporting go-lives and post-go-live stabilization.
Experience mentoring junior consulting staff.
Experience contributing to proposals, RFPs, or practice development efforts.
Experience working in a high-growth or evolving consulting practice.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $85,100 - $161,700Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
About RSM
RSM is a leading global network of assurance, tax and consulting advisors focused on helping businesses navigate change and realize their full potential. With more than 56,000 professionals across more than 120 countries, RSM combines global reach with a distinctly client-centric approach, taking the time to understand each organization’s unique challenges, ambitions and opportunities.
At the heart of RSM’s model is a simple belief: clients need more than technical expertise. They need advisors who understand their business, anticipate what’s ahead and help them move forward with confidence. This commitment to delivering a personalized experience, grounded in deep industry and business knowledge, is reflected in RSM’s promise to instill confidence in a world of change.
RSM US LLP, a member of the global RSM network, brings this approach to the U.S. middle market. As the fifth-largest accounting firm in the United States, RSM US has grown from its founding in 1926 to more than 21,000 professionals serving clients across 119 locations in the US, Canada, the UK, and Ireland with additional offices across its international footprint.
Together, RSM’s scale, specialized expertise and understanding of the middle market position the firm to help clients address today’s most pressing challenges while building for what comes next.
Military Support
VALOR (Veterans and Allies Leading Outreach) is RSM’s employee network group dedicated to strengthening the recruitment, retention, development and success of veterans, active and reserve military members, military spouses, families and allies. Through connection, advocacy and professional development, VALOR creates a community where military-connected professionals can build meaningful relationships, advance their careers and bring the unique skills and experiences gained through service to RSM and its clients.
VALOR champions the continued growth and success of its members by connecting them to resources, mentorship, networking and leadership opportunities across RSM. Members share career and military-related resources, advocate for one another and provide a strong network of support, including for colleagues continuing to serve when military commitments or deployments take them away from the workplace.
Beyond RSM, VALOR extends its impact into local communities and the broader military-connected ecosystem through regional and national strategic business alliances, events and initiatives. These efforts create opportunities for professional development, leadership growth, networking, business development and community engagement, while helping RSM attract and retain exceptional military-connected talent.
At its core, VALOR is about turning the strengths of military service into lasting impact for our people, our clients and the communities we serve.
Internships and RSM Excellence Academy
At RSM, you’ll be valued as an individual while interning with our firm. We recognize your accomplishments and unique potential, and mentor you as a future leader. By working directly with RSM professionals and leaders, you’ll move quickly along the learning curve to jump-start your career in accounting, consulting, tax, or operations.
Internships include orientation and training where interns will be prepared to work in client service through a combination of formal and informal training. Interns will receive hands-on experience working with a variety of clients, while teaming up with RSM colleagues and leaders. RSM will provide interns with lunch-and-learn workshops, sporting events, and community service projects. Interns will gather with their peers and co-workers to develop both personally and professionally. Interns will be paired with both a navigator and a career advisor to help transition into their new role. The navigator is a peer aligned with you to help with questions. The career advisor ensures your experience meets your expectations and that you’re doing the right things to work toward that job offer.
The RSM Excellence Academy consists of a three-day summer leadership conference with a stipend and the opportunity to participate in an internship with RSM during the following summer. The Excellence Academy is open to all qualified students who are three years from graduation. The Excellence Academy is designed to align with RSM’s strategic pillar of driving an unrivaled, inclusive culture and talent experience. We recognize efforts of inclusivity and intend to develop outstanding business, accounting, and technology students for internships and full-time employment. Participants will have an opportunity to build relationships that will assist them in their educational and career development. We hope that this experience will provide students with an overall understanding of the professional services industry, RSM’s culture, and the advantages of working in the middle market.