Position Summary:
The Supply Chain Manager 2 is responsible to provide tactical direction and leadership to ensure customer requirements are met. Responsible for day-to-day execution of all account activities. Monitors carrier performance to optimize value delivered to the customer. Quickly resolve any operations issues to eliminate production loss or transportation service failures & communicate with customer.
Schedule: Monday - Friday 8am - 5pm (20% Travel)
Major Responsibilities:
• Responsible for all parts control and/or load control center activities. Often requires daily analysis of customer transportation needs. Responsible to monitor the carrier and / or supplier bases to ensure customer demand is being met in a timely manner. Develop action plans to address issues affecting supply chain network.
• Seek internal operating efficiencies through process / system improvements. Reduced cycle time and/or cost of operations. Identify new business opportunities, work with SAE to expand service offerings. Identify and deploy continuous improvement (AC/FC).
• Conduct performance review, corrective action, and goal setting for team of salaried and hourly employees. Provide career development, mentoring, and promotional opportunities to direct reports to create future leaders. Deploy and maintain staffing and development strategies. PCM, CDP, succession planning of all positions.
• Responsible for the formalization of comprehensive project plans, clarifying timelines, milestones, goals and ownership. Intervene when necessary to resolve issues between project managers, operations, functional teams and customers. Work closely with customer's leadership and project team during scope development and option analysis phase.
• Understand how customer, supplier and vendor fleets work together and affect overall supply chain performance. Recommend vendors and suppliers necessary to deploy logistics solution. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. Manage the clients' expectations regarding our team's satisfactory performance & service execution. Work closely with customer's leadership and project team during scope development and option analysis phase.
• Review operating metrics and fix out-of-tolerance results. Communicating all progress on a set cadence with customer and up through Penske covering KPI’s and continuous improvement initiatives. Thoroughly review account budget for accuracy and report inconsistencies and analysis. Identify issues and resolve with leadership. Continually evaluate account to assess whether deliverable will meet customer's needs at the contractual rates.
• Other Projects as assigned
Qualifications:
• High School Diploma or equivalent required
• Bachelor's degree preferred with a concentration in Business Administration, Supply Chain Management or equivalent
• 3 years of functional experience in multiple supply chain service lines (transportation, warehousing, LLP, etc) required
• 2 years of supervisory or equivalent experience
• Experience with root cause analysis preferred
• Must be able to identify interim solutions or containment action plans that have overall network implications
• Strategic direction of location, aligning local customer expectations with Statement of Work.
• Must be able to ensure succession planning of key positions, deployment of staffing model and developing future leaders.
• Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy
• Excellent interpersonal and communication skills
• Working knowledge of financial management (P&L experience preferred).
• Strong problem solving skills.
• Strong analytical and presentation skills, written/oral communication and organizational skills required.
• Must have a strong understanding of operations and supporting technology, especially web based applications
• Must have a successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Family: Operations
Address: 15041 S Commerce Drive
Primary Location: US-MI-Dearborn
Employer: Penske Logistics LLC
Req ID: 2609573
We’re more than just the bright yellow trucks you see on highways and backroads all over the U.S. and Canada. We’re a winning team of 43,000 associates who help move lives and businesses forward. Our team of experts:
We’re committed to delivering the best customer experience through personalized and excellent service, and the latest innovations. We're more than you realize.
Sustainability
Penske is committed to managing our environmental impacts everywhere we do business by:
Community
Penske’s bright yellow trucks are a beacon of hope when disasters strike, working with major relief agencies during national emergencies. Our associates go the extra mile for their communities every day to volunteer their time, effort and resources to nonprofit organizations.
Diversity and Inclusion
Penske supports a work environment that is diverse, inclusive and respectful, so we can draw from the talents, backgrounds and varied perspectives of all associates. We promote diversity and inclusion in the workplace through a variety of efforts, including:
Penske Hires Veterans
Penske thanks military personnel and veterans for your service to the United States and for the sacrifice you have made to ensure our safety and freedom. We appreciate the values, work ethic and leadership skills veterans bring as associates to our teams. Penske is actively recruiting and hiring veterans nationwide. We seek high-performance people with a deep passion for customer service and high ethical standards. Penske is committed to hiring veterans, active Guard and Reserve personnel. Our focused efforts began in 2009 when we signed the Statement of Support for the Guard and Reserve. In each of the last few years, veterans represented over 9% of all Penske new hires.
Penske has programs dedicated to helping you find your next mission or transition from the military and join our team. Many of our veterans actively volunteer their time to mentor servicemen and women transitioning out of the military and into the civilian workforce, providing guidance on careers and overall recommendations for a successful transition.
In 2022, Penske launched the Veterans Business Resource Group with chapters across the nation and nearly 2,500 members. The group is open to all Penske veterans and veteran allies, providing valuable opportunities for career growth, networking, community outreach and mentorship while supporting business development.
Management Trainee Program
The foundation for winning in business, whatever path you choose, is right here at Penske. In our Sales and Operations Management Trainee Program, you'll collaborate with smart, driven colleagues. You'll move lives and businesses forward. You'll grow far beyond the basics because we give you the freedom to find innovative new ways to solve problems and make important business decisions. As a management trainee, you will work in a fast-paced environment. You will help our customers have the best possible experience. You will generate new leads to help us grow. And you’ll do it while enjoying ongoing personalized training and coaching in sales and operations. Our top performers can achieve more than one promotion a year, especially when open to relocation. After completing the Management Trainee Program, you will take the next step in your career at Penske by becoming an assistant rental manager. In this role, you will continue to provide excellent customer service, think fast to solve problems and learn every step of the way.
Corporate Summer Internship Program
Penske’s Corporate Summer Internship Program is a 12-week paid internship at our headquarters in Green Hills, Pennsylvania. As an intern, you will work in a department that aligns with your career goals. In addition to the valuable work experience you will gain, you will participate in events centered on the program's core elements: professional development, networking and community service.