Position Summary:
The Supply Chain Manager 1 is responsible to provide tactical direction and leadership to ensure customer requirements are met. Responsible for day-to-day execution of all account activities. Monitors carrier performance to optimize value delivered to the customer. Quickly resolve any operations issues to eliminate production loss or transportation service failures & communicate with customer.
Monday thru Friday 7:00am - 3:00pm with the ability to work a flexible schedule to meet customer demand
Major Responsibilities:
• Responsible for all parts control and/or load control center activities. Often requires daily analysis of customer transportation needs. Responsible to monitor the carrier and / or supplier bases to ensure customer demand is being met in a timely manner. Develop action plans to address issues affecting supply chain network.
• Seek internal operating efficiencies through process / system improvements. Reduced cycle time and/or cost of operations. Identify new business opportunities, work with SAE to expand service offerings. Identify and deploy continuous improvement (AC/FC).
• Conduct performance review, corrective action, and goal setting for team of salaried and hourly employees. Provide career development, mentoring, and promotional opportunities to direct reports to create future leaders. Deploy and maintain staffing and development strategies. PCM, CDP, succession planning of all positions.
• Responsible for the formalization of comprehensive project plans, clarifying timelines, milestones, goals and ownership. Intervene when necessary to resolve issues between project managers, operations, functional teams and customers. Work closely with customer's leadership and project team during scope development and option analysis phase.
• Understand how customer, supplier and vendor fleets work together and affect overall supply chain performance. Recommend vendors and suppliers necessary to deploy logistics solution. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. Manage the clients' expectations regarding our team's satisfactory performance & service execution. Work closely with customer's leadership and project team during scope development and option analysis phase.
• Review operating metrics and fix out-of-tolerance results. Communicating all progress on a set cadence with customer and up through Penske covering KPI’s and continuous improvement initiatives. Thoroughly review account budget for accuracy and report inconsistencies and analysis. Identify issues and resolve with leadership. Continually evaluate account to assess whether deliverable will meet customer's needs at the contractual rates.
• Other Projects as assigned
Qualifications:
• High School Diploma or equivalent required
• Bachelor's degree preferred with a concentration in Business Administration, Supply Chain Management or equivalent
• 3 years of functional experience in multiple supply chain service lines (transportation, warehousing, LLP, etc) required
• 2 years of supervisory or equivalent experience
• Experience with root cause analysis preferred
• Must be able to identify interim solutions or containment action plans that have overall network implications
• Strategic direction of location, aligning local customer expectations with Statement of Work.
• Must be able to ensure succession planning of key positions, deployment of staffing model and developing future leaders.
• Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy
• Excellent interpersonal and communication skills
• Working knowledge of financial management (P&L experience preferred).
• Strong problem solving skills.
• Strong analytical and presentation skills, written/oral communication and organizational skills required.
• Must have a strong understanding of operations and supporting technology, especially web based applications
• Must have a successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Family: Operations
Address: 38303 Michigan Ave
Primary Location: US-MI-Wayne
Employer: Penske Logistics LLC
Req ID: 2612843
Penske: Your Next Mission Starts Here
At Penske, we're more than the bright yellow trucks seen on highways across North America. We're a team of more than 40,000 associates working together to keep businesses moving, communities connected, and supply chains running. Our operations span fleet management, commercial leasing, truck rental and supply chain solutions – serving many of the world's leading brands across automotive, healthcare, retail, food and beverage, and more.
Success at Penske is driven by people who are adaptable, customer-focused and committed to excellence – qualities that align closely with the leadership, accountability and problem-solving skills developed through military service.
Standing Strong With Our Veterans
Veterans are an essential part of our team and make up nearly 10% of all new hires at Penske. We're dedicated to helping you succeed in the next phase of your journey. Since signing the Statement of Support for the Guard and Reserve in 2009, we've built dedicated programs to help service members transition confidently into civilian careers.
Our veteran hiring initiatives are supported through military publications, veteran-focused job boards and strong partnerships with military-friendly organizations. Penske is proud to be recognized for over a decade as a leading Military Friendly Employer, reflecting our longstanding respect for your service and our commitment to your future.
A Place Where Veterans Thrive
At Penske, our veterans continue their commitment to service by guiding fellow servicemen and women as they transition into civilian careers. They offer guidance, encouragement, and support to help navigate one of life's biggest changes.
Our Veterans Business Resource Group (VBRG), launched in 2022, connects nearly 2,500 veterans and allies across the nation. Through career development, networking, community outreach and mentorship, the VBRG empowers members to grow professionally and make an impact both within Penske and in the communities we serve. Geographically based chapters are led by dedicated volunteers who create programs and events that uplift our members, strengthen our business and support the communities we proudly serve.
Support Built for Your Transition
Penske offers dedicated resources to help veterans successfully move into civilian careers:
Find Your Role at Penske
We look for candidates whose military experience aligns with our core operational needs:
Launch Your Career
Sales and Operations Management Trainee Program
Penske's Sales and Operations Management Trainee Program provides recent graduates and emerging leaders with hands-on experience across our business. Participants receive personalized training, coaching, and real-world responsibilities that help develop leadership, customer service, sales, and operational management skills. For veterans accustomed to leading teams and managing resources in dynamic environments, the program offers a strong foundation for long-term career success.
Military Supply Chain and Logistics Trainee Program
Penske's Logistics Trainee Program is a structured management trainee experience that provides hands-on training across multiple logistics functions, preparing you for future leadership roles within Penske Logistics. You'll be introduced to top-tier technologies, collaborative teams and opportunities to drive innovation and continuous improvement — with a fast track to advancement upon graduation.
Whether you're transitioning from military service, pursuing your degree, or seeking your next leadership challenge, Penske offers opportunities to build a rewarding career with a company that values service, integrity, teamwork, and continuous growth.
At Penske, your experience matters, your contributions have an impact, and your next mission starts here.