We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
Responsibilities:
Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.
Under general direction of Business Analyst Lead or other stakeholder to lead and direct analysis activities for high-priority pro jects requiring high degrees of functional integration
The role includes supporting the product, processes, and users.
Work with business leaders, system users, and IT to improve the use of technologies as a business enabler by defining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation
Strategic Business Analysis Planning & Execution
Lead the team through analysis of the requirements creating finite written details of business requirements and design to the point the development lead indicates the story is ready for development to begin
Participate in product road mapping
Provide strategic recommendations for current and upcoming product work
Assist product owners and managers with backlog management
Influence the prioritization of the product backlog according to business value
Agile Business Analysis Planning & Execution
Lead requirements elicitation sessions
Document user stories and acceptance criteria
Develop supporting documentation when applicable including state flow diagrams, data
mapping, etc.Work independently and with Product Designers to develop user interface design
Participate in sprint planning processes and execute on the sprint plan presented by the development team
Accepts/rejects (sign-off) on the software sprint reviews
Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches
Participate in go/no-go of the release plan
Represent the voice of the customer, providing input on product recommendations on behalf of the business
Work with technical and QA teams to size and validate user stories
Center of Excellence Support & Process Improvement
Ensure BA Center of Excellence Standards are being followed
Promote agile adoption and understanding
Offer team insights and process improvement ideas to center of excellence leaders
Other Duties as Assigned
Product Support:
Execute and complete assigned project tasks to provide quality plans, reports, and other assigned deliverables in a timely way during active projects
Provide quality assurance backup support
Facilitate, develop, schedule, and assist with meetings, presentations, and other communications specific to the deliverable and audience
Support issue resolution by evaluating impacts of defects on the business, working with IT to develop plans for resolution
Provide process and product support individually and through collaboration with business and IT resources
Suggest ways to track product use and impact on end users
Contribute to the build and delivery of quality and efficiencies into processes and project deliverables
Manages small projects or assigned project work streams in larger projects
Support the development of training and process materials
Collaborate with project team members to solve implementation issues and business problems
Contribute to the build and delivery of change management plans
Required Qualifications:
Bachelor’s degree in related field or equivalent experience
Proficient in MS Office products such as Word, Excel, PowerPoint and Visio.
Ability to analyze and document backend system information such as data mapping and
microservice componentsKnowledge of defect tracking processes and tools
Ability to work in a highly collaborative environment and consult effectively with
employees at all levelsStrong knowledge of basic and advanced business analysis techniques and strategies
Strong knowledge of product design and user experience design concepts
Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and
Kanban methodologiesStrong organizational and multi-tasking ability
Good communication skills both written and spoken
Ability to prioritize across many projects and deadlines
Strong attention to detail, motivation, and initiative
Minimum of 5 years of business analysis experience working in a development environment
Knowledge of product management concepts and how enterprise software products are
positioned and developedExperience working with 3rd party and vendor relationships
Experience with both structured and object-oriented analysis techniques
Proven experience in operational business process improvement
Knowledge of Six Sigma methodologies and other tools supporting fact-based decisions
Experience leading a team of resources for the coordinated delivery of large or complex
projects.
Preferred Qualifications:
Certified Business Analysis Professional (CBAP)
Financial services or accounting industry experience.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $88,400 - $150,700Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
About RSM
RSM is a leading global network of assurance, tax and consulting advisors focused on helping businesses navigate change and realize their full potential. With more than 56,000 professionals across more than 120 countries, RSM combines global reach with a distinctly client-centric approach, taking the time to understand each organization’s unique challenges, ambitions and opportunities.
At the heart of RSM’s model is a simple belief: clients need more than technical expertise. They need advisors who understand their business, anticipate what’s ahead and help them move forward with confidence. This commitment to delivering a personalized experience, grounded in deep industry and business knowledge, is reflected in RSM’s promise to instill confidence in a world of change.
RSM US LLP, a member of the global RSM network, brings this approach to the U.S. middle market. As the fifth-largest accounting firm in the United States, RSM US has grown from its founding in 1926 to more than 21,000 professionals serving clients across 119 locations in the US, Canada, the UK, and Ireland with additional offices across its international footprint.
Together, RSM’s scale, specialized expertise and understanding of the middle market position the firm to help clients address today’s most pressing challenges while building for what comes next.
Military Support
VALOR (Veterans and Allies Leading Outreach) is RSM’s employee network group dedicated to strengthening the recruitment, retention, development and success of veterans, active and reserve military members, military spouses, families and allies. Through connection, advocacy and professional development, VALOR creates a community where military-connected professionals can build meaningful relationships, advance their careers and bring the unique skills and experiences gained through service to RSM and its clients.
VALOR champions the continued growth and success of its members by connecting them to resources, mentorship, networking and leadership opportunities across RSM. Members share career and military-related resources, advocate for one another and provide a strong network of support, including for colleagues continuing to serve when military commitments or deployments take them away from the workplace.
Beyond RSM, VALOR extends its impact into local communities and the broader military-connected ecosystem through regional and national strategic business alliances, events and initiatives. These efforts create opportunities for professional development, leadership growth, networking, business development and community engagement, while helping RSM attract and retain exceptional military-connected talent.
At its core, VALOR is about turning the strengths of military service into lasting impact for our people, our clients and the communities we serve.
Internships and RSM Excellence Academy
At RSM, you’ll be valued as an individual while interning with our firm. We recognize your accomplishments and unique potential, and mentor you as a future leader. By working directly with RSM professionals and leaders, you’ll move quickly along the learning curve to jump-start your career in accounting, consulting, tax, or operations.
Internships include orientation and training where interns will be prepared to work in client service through a combination of formal and informal training. Interns will receive hands-on experience working with a variety of clients, while teaming up with RSM colleagues and leaders. RSM will provide interns with lunch-and-learn workshops, sporting events, and community service projects. Interns will gather with their peers and co-workers to develop both personally and professionally. Interns will be paired with both a navigator and a career advisor to help transition into their new role. The navigator is a peer aligned with you to help with questions. The career advisor ensures your experience meets your expectations and that you’re doing the right things to work toward that job offer.
The RSM Excellence Academy consists of a three-day summer leadership conference with a stipend and the opportunity to participate in an internship with RSM during the following summer. The Excellence Academy is open to all qualified students who are three years from graduation. The Excellence Academy is designed to align with RSM’s strategic pillar of driving an unrivaled, inclusive culture and talent experience. We recognize efforts of inclusivity and intend to develop outstanding business, accounting, and technology students for internships and full-time employment. Participants will have an opportunity to build relationships that will assist them in their educational and career development. We hope that this experience will provide students with an overall understanding of the professional services industry, RSM’s culture, and the advantages of working in the middle market.