When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Provides diverse and advanced administrative support for RN Senior Leadership and Chair of Department of Surgery. The position requires broad and comprehensive experience, skills, and knowledge organizational policies and practices. The position handles complex assignments and information/documents of the highest confidential nature and strategic importance. Duties involve interfacing with faculty, medical staff, patients, and various hospital and BILH System administrative management and staff, which requires considerable tact and diplomacy. May coordinate the work of associated medical office and assigned staff.Job Description:
Essential Duties & Responsibilities (including but not limited to):1. Coordinates and processes office administrative processes. Utilizes MS Office and graphics software to format and generate various materials for meaningful presentation of data including but not limited to correspondence, memos, reports, charts, tables, manuals, and minutes of meetings, slides and presentations requiring a high standard of quality.
2. Establishes and maintains the Chair’s calendar making decisions regarding meeting schedules, appointments and travel time. Prepares agendas and appropriate documents to ensure efficient management of meeting schedules. Makes hospital related travel arrangements as needed for Chair and handles arrangements for visits by vendors and other visitors/guests.
3. Acts an advisor to internal and external contacts and makes appropriate decisions. Monitors progress on important matters and follows up to ensure disposition. Answers questions and provides assistance relating to office operations, administrative processes, and established policies and procedures. Coordinates special projects as warranted for support of the executive office (e.g. board meeting, committee meetings, special presentations, departmental policies, events, or reports, database maintenance etc.).
4. Utilizes technology and process improvement to improve efficiency. Performs trouble-shooting, provides feedback, and assists in implementing new or revised systems and procedures.
5. May perform duties to coordinate medical office activities as assigned to include training, and scheduling the work of any departmental assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance.
6. Transcribes medical reports for Chair from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style.
7. May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.
8. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc.
Minimum Qualifications:
Physical Requirements & Environment:
Normal office environment.
Pay Range:
$65,208.00 USD - $99,840.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Anna Jaques Hospital is a 123 bed community hospital serving 17 cities and towns in the Merrimack Valley . The hospital offers a wide range of acute care services to meet the needs of our growing patient population including inpatient and outpatient surgery in fully digitized computerized operating room suites, cardiology including echocardiography and a cardiac cath lab, comprehensive cancer services, orthopedics, nuclear medicine, laboratory, noninvasive vascular lab, joint replacement program and birth center.
Programs include the number one wound center in the nation, a primary stroke service, and Level III Trauma Center . Diagnostic imaging services for patients include MRI, CT, PET, and the PACS digital x-ray system. In addition, we are one of only three healthcare communities to be selected for the pilot Massachusetts e-Health Collaborative. Due to the dedication of our physicians, we are one of the first communities in Massachusetts to implement electronic health records, system-wide, for the safety of our patients.

The hospitals Non Invasive Vascular laboratory was accredited by the Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL).
For the second year in a row, the American Association for Respiratory Care awarded the hospital its Quality Respiratory Care Recognition. The hospital had no ventilator acquired pneumonia cases during the last year.
The Wound Healing & Hyperbaric Center is the only such center to receive full accreditation from the Undersea and Hyperbaric Medical Society (UHMS) in Massachusetts .
The hospital is accredited by The Joint Commission, an organization that surveys and rates the performance of hospitals at least every three years. The Joint Commission Dedicated, good employees are one of your strengths. You have a lot to be proud of.