Overview:
Telecommunications & Network Technology ABOUT THIS ROLE We are seeking a skilled Program Manager to lead complex programs across our telecom customer portfolio. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams. The ideal candidate will have experience supporting telecommunications organizations and leading programs across Network Technology, Network Infrastructure, Engineering, Operations, Cloud, Data, AI, and Applications teams.
Responsibilities:
- Manage PI planning, managing & creating JIRA stories, attending & leading standups with T-Mobile Leadership
- Manage onshore & offshore teams
- Lead and coordinate programs supporting telecommunications customers, including network modernization, engineering, operations, automation, and technology transformation initiatives.
- Implement and maintain program management processes and best practices.
- Lead and coordinate program teams of 15-50 members, including both onshore and offshore resources.
- Provide mentorship to junior program managers and team members.
- Monitor program budgets and track program metrics and KPIs.
- Build and maintain strong relationships with stakeholders and facilitate cross-functional collaboration.
- Partner with Network Technology, Network Infrastructure, Engineering, Product, Operations, Architecture, and Vendor teams to ensure successful program execution.
- Drive business development initiatives through excellent delivery and client relationship management.
Qualifications:
- 7+ years of experience in program management, with at least 3 years leading complex technical programs delivering to customers on deliverable- or outcome-based contracts.
- Experience in client-facing roles managing program delivery and stakeholder relationships.
- Proven track record of managing teams of 15-50 members.
- Strong technical background with experience managing software development, data, cloud, infrastructure, or technology programs.
- 5+ years supporting telecommunications organizations, Network Technology teams, Network Infrastructure teams, Engineering organizations, or Operations teams.
- Experience leading network, infrastructure, wireless, transport, IP, network operations, or network transformation programs.
- Strong understanding of telecommunications operating models, network organizations, and technology delivery processes.
- Demonstrated experience in budget management and tracking program financials.
- Proficiency in implementing program management methodologies and best practices.
- Experience working with both onshore and offshore teams.
- Expertise in Microsoft Azure DevOps and other Agile/Scrum tools.
- Bachelor’s degree in computer science, Engineering, Telecommunications, Information Systems, or a related field.