Technical Service Engineer

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Pratt & Whitney, an RTX business, is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units for commercial, military and business aircraft. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – RTX pushes the limits of technology and science to redefine how we connect and protect our world.
We are advancing aviation, engineering integrated defense systems, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. Make a difference with a career at Pratt & Whitney.

What You Will Do

• Coordinate and plan Engineering Resources to support operations on day-to-day matters including technical enquiry, engine testing troubleshooting and out of scope repair instructions development.

• Manage engine investigation and teardown review including preparation of relevant reports.

• Perform engine performance and parts analysis to improve engine build standards.

• Review Customer’s requirements and recommend engine work scope to optimize engine on-wing life.

• Lead periodic technical review with Customers on engines shop visit trend when required.

• Review and implement recommendations of Technical Publications. (e.g. SBs & ADs).

• Communicate with home office Service Center Engineering (Montreal) for technical advice and instructions.

• Support quality improvements activities using Lean and Root Cause analysis methodologies.

• Provide technical assistance to operation on high technical intensity/ complex shop equipment i.e. CMM, Test Cell equipment and Balancing machines.

• Leading and support process and product improvement projects.

• Lead/ support new product/ repair introduction and perform First Article Inspection (FAI).

• Perform tooling design/ acceptance review.

• Responsible for identifying and maintaining a safe workplace.

Qualifications You Must Have

• Degree in Aerospace, Mechanical Engineering or equivalent.

• At least 3 years of technical experience in Aerospace Maintenance, Repair and Overhaul business.

• Knowledge in Geometric Dimensioning & Tolerancing (GD&T).

• Strong customer focused and analytical skills for problem solving.

• Strong team player who is self-motivated, pro-active and able to foster collaboration.

• Possess a good track record in continuous improvement project.

• Excellent written & verbal communication and presentation skills.

• Intermediate skill in MS Excel, PowerPoint, and Data Analysis

Qualifications We Prefer

• Experienced in leading aero-engine troubleshooting and investigation.

• Knowledge or experience with FAI process.

• Experienced in creating traveler for component repair processes.

What We Offer

• Career and skills development opportunities.

• Employee scholarship program for further education.

• Comprehensive health, medical and dental benefits.

• On-the-job training and in-house/external certifications.

• Competitive renumeration package.

• Allowance and overtime benefits where appliable.

• Company transport provided. (Varies from Site to Site)

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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