CLM Application Analyst
Bring your passion to Texas Health so we are Better + Together
Work Location: Texas Health Corporate, 612 E. Lamar Blvd., Arlington, TX 76011
Work Hours: Full Time Days (8:00am-5:00pm) for 40 hrs/week (Hybrid work allowed at manager's discretion)
Department Highlights:
- Hybrid Position
- Gain a sense of accomplishment by contributing to a teamwork environment.
- Receive excellent mentorship, comprehensive training, and dedicated leadership resources.
What You Will Do:
Configuration Management: Lead updates to configuration. Document requirements, update configuration, support testing, and promote configuration to upper environment. Update current contract types, templates, data attributes, and workflows to meet end user requirements, or build new ones. Coordinate enhancement requests into 2-week sprints and deliver consistent updates to the application. 30%
Release Management: Coordinate with stakeholders to manage Icertis release updates, impacts to configuration and process, knowledge sharing, and testing in preparation for new features and functionality. 10%
User Management: Create, provision, de-provision, and manage user accounts and groups. Assign roles and privileges to ensure appropriate access levels. Provide technical support to users, troubleshoot issues, and ensure timely resolution of application-related problems. Act as liaison between Texas Health and Icertis technical customer support teams. 20%
Security Management: Configure and manage security settings, including creating security groups and assigning privileges based on contract types and user roles. 20%
Organization Management: Manage the organizational structure, including units and groups, to align with business needs. 10%
Data Management: Perform tasks such as managing master data tables, uploading legacy documents, deleting agreements, and syncing documents linked to agreements. 10%
What You Need:
Education
Bachelor's Degree Computer Science, Information Technology, or a related field Req
Experience
4 Years 4 years contract lifecycle management application administration experience. Req
Icertis CLM Functional Experience preferred
Skills
Strong customer service skills. Proven experience as an Application Administrator or similar role, preferably with Icertis or other contract management systems. Strong understanding of user and security management principles. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Knowledge of contract management processes and best practices. Familiarity with ITIL or other IT service management frameworks.
Supervision
Individual Contributor
Physical Demands
Sedentary
Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County and outlying areas. Our commitment is to provide not only safe, high quality care but to combine that with compassion, understanding and personal attention. This commitment has garnered us many local and national awards, including recognition as a CMS 5 Star hospital awarded to just 10% of those hospital surveyed nationally!
Located on 33 acres in Rockwall just south of interstate 30, Texas Health Rockwall offers 60 inpatient beds for acute medical and surgical needs. The hospital continues to grow and visiting campus today you will find a Women's Imaging and Breast Center, a bariatric clinic, an ambulatory surgery center and a variety of physician practices all dedicated to our evolving community health needs. You will see that our long awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.
What makes us different? Simply put, it is how we approach caring for you. From the focus on safety to the personal attention we provide, our patients should feel right at home at Texas Health Rockwall. As Cindy Perrin, hospital president says, "The difference is found in the heart of our facility – our staff and physicians - and in the way we love, respect and care about our community and each other. We treat our hospital like our home, treat each other like family, and treat our patients like neighbors. It's just who we are!
Texas Health Hospital Rockwall is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of physician-owned hospital.