We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The growth support specialist is responsible for collaborating with pursuit leaders, market development teams and business development professionals to
support local market, line of business and industry intentional growth activities.
The growth support specialist is responsible for utilizing firm tools to support the growth initiatives that include, but are not limited to, intentional growth
teams, market-facing sponsorships and events, marketing campaigns, maintenance of customer and prospect data quality, and preparation of brand- and
risk-compliant proposals and pursuit deliverables.
With guidance, the growth support specialist demonstrates the ability to manage the needs of their teams and stakeholders with proficient time
management, problem-solving and customer service skills.
Essential Duties
1. Coordinate and support the local market, line of business or industry-focused intentional growth strategy.
Support regular cadence of growth meetings:
Coordinate growth meeting schedule.
Prepare and distribute agenda and growth documents.
Document discussion and action items.
Maintain repository of meeting notes and related documents.
Monitor activity and progress with team members between meeting cycles.
Keep relevant stakeholders apprised of progress.
Provide comprehensive support for the customer relationship management (CRM) platform to monitor pipeline,
document relationship activity and track due dates.
Perform account, data and various other types of research to support pursuit efforts.
Provide ad hoc support as needed for CRM requests, pipeline reports and the development and production of
presentations and pursuit documents.
Proactively manage time and execute responsibilities.
2. Work directly with market developer or pursuit leader to support the successful execution of market-facing seminars,
conferences, meetings and networking events. Responsibilities may include, but are not limited to, the following:
Planning
Purchase, coordination and delivery of materials needed on-site
Audio visual setup
Registrations
Post-event wrap-up
Coordinates registration and return on investment with various trade and industry groups and local market or industry
sponsorships
Keeps abreast of systems, tools and resources that may be beneficial to pursuit teams, such as industry and line of
business collateral, white papers and other thought leadership
Reviews charges on firm-issued purchasing card for accuracy and reconciles in a timely manner
3. Serve as primary resource for CRM database support within the local market and/or industry.
Support and encourage the training and adoption of data tools among industry and local market users.
Provide assistance capturing account, contact, opportunity and activity data in CRM.
Provide assistance with ad hoc pipeline, industry or market data reports and dashboard coordination requests for
industry or local market users.
Respond to standard requests from national in-take portal.
Acquire specialized training and be educated on the proper execution of CRM functions and tasks limited to the
growth support team.
Adhere to firm data integrity policies and procedures.
Review pursuit deliverables to monitor brand and risk compliance and adherence to high document quality standards.
Have the opportunity to complete proposal training to develop the skills necessary to prepare pursuit documents as
capacity allows, leveraging existing templates, text and graphics.
Regularly engage, participate and contribute to group discussions and activities within their focused area such as industry,
line of business or local market growth teams.
Collaborate effectively with growth support leaders, team members, other ESS subfunctions and other internal firm client
service teams to ensure business needs are met.
Perform other duties as assigned.
EDUCATION
Associate degree or 2+ years of experience in related field
TECHNICAL/SOFT SKILLS (REQUIRED)
Demonstrates a basic knowledge of tools, resources and
technology required with assigned responsibilities
Some experience with customer relationship management software
Intermediate Microsoft Office skills, ability to learn
programs/software utilized by the firm
Excellent people skills
Ability to communicate, effectively with a diverse audience
Strong grammar and proofreading skills and experience
Effective organization, prioritization and time management skills and
strong attention to detail
Ability to prepare presentations, including charts, graphics and
tables, speaker notes and handouts, etc.
Ability to balance multiple tasks and projects
EXPERIENCE
1 to 3 years of relevant experience in a related field or area
Demonstrated experience managing multiple projects of low to moderate
risk
Ability to interact with multiple levels of leadership
LEADERSHIP SKILLS (REQUIRED)
Cultivates a safe environment to ask questions, share innovative ideas
and make suggestions
Provides relevant and timely performance feedback to others, both
positive and constructive
Provides peer-to-peer collaboration and guidance
Helps build a diverse and inclusive culture in the workplace
Has the ability to respond positively to changing circumstances, seeks and
implements change to drive business improvement and serves as a model
of the change
Works collaboratively with the growth support supervisor/manager to
provide support across the enterprise particularly during peak times
- There is an expectation that your first ninety days of employment will be in-office five (5) days per week. After those 90-days, you will have the ability to work a hybrid schedule, minimally with three (3) days in-office.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $46,100 - $73,700About
RSM is a global network of assurance, tax, and consulting experts with a significant presence worldwide. It boasts offices in over 120 countries and has a team of 57,000 professionals, emphasizing a client-centric approach deeply rooted in understanding the specific needs of each business. This approach enables RSM to empower clients to move forward confidently and realize their full potential. The firm offers a range of services, including audit and assurance, consulting, tax, risk advisory, IFRS, restructuring, transaction, and business and financial advisory solutions. They also provide specialized services like wealth management, IT consulting, legal advisory, forensic accounting, and human resource consulting. Their focus is on instilling confidence in a world of change, ensuring they provide more than just expert advice - they deliver a unique experience of being understood and supported through various business challenges and opportunities.
RSM US LLP, a member of the global RSM network, particularly focuses on the middle market in the United States and Canada. It stands as the fifth-largest accounting firm in the United States. Founded in 1926 by Ira B. McGladrey, the firm has grown significantly over the years, employing more than 17,000 professionals across 93 cities in the U.S. and Canada, with additional offices in India and El Salvador. Headquartered in Chicago, RSM US offers a wide range of services, including audit, tax, management consulting, risk advisory, technology consulting, and financial advisory services. The firm's history is marked by significant mergers and strategic shifts, including its separation from H&R Block and the subsequent reunification of its two entities, McGladrey & Pullen and RSM McGladrey. In 2015, the firm rebranded from McGladrey to RSM US LLP as part of a global rebranding initiative.
Military Support
Our VALOR (Veterans and Allies Leading Outreach) employee network group (ENG) encourages the recruitment, retention and success of veterans, active/reserve military members and their families within RSM and local communities. VALOR provides many resources to support the development of these individuals, while leveraging their skill sets to serve our clients.
VALOR supports and promotes advocacy for its members in their RSM and military aspirations. Members keep one another apprised of news and opportunities, and support employees still serving in the military when they’re deployed. VALOR supports local, regional and national activities to provide professional development, leadership skills, networking, business development and more to its members.
Commitment to inclusion:
We devote a full-time team exclusively to our culture of inclusion efforts to drive inclusion with our people, clients and the community. In addition, thousands of our people devote time to related internal initiatives, as well as to marketplace and community programs.
At RSM, we believe inclusion starts with “I.” This means each individual at RSM is committed to advancing racial understanding and inclusion across the firm and within our communities. To support our activities, we are sharing our internal resources for the benefit of our clients and others who want to drive meaningful change and create a more equitable future.
At RSM, we're all about a Power of Being You culture where each of us can bring our authentic selves to work each day. Understanding is at the core of our brand and it starts by understanding our people and their unique talents and aspirations. And when we all bring our individual talents and insights together, it strengthens our teams and enhances the insights we can provide to our clients. That’s the power of being understood, that’s the power of being you and that's one of the many reasons we champion an inclusive workplace.
Internships and RSM Excellence Academy
At RSM, you’ll be valued as an individual while interning with our firm. We recognize your accomplishments and unique potential, and mentor you as a future leader. By working directly with RSM professionals and leaders, you’ll move quickly along the learning curve to jump-start your career in accounting, consulting, or another part of the business.
Internships include orientation and training where interns will be prepared to work in client service through a combination of formal and informal training. Interns will recieve hands on expereince working with a variety of clients, while teaming up with RSM colleagues and leaders. RSM will provide interns with lunch-and-learn workshops, sporting events, and community service projects. Interns will gather with thier peers and co-workers to develop both personally and professionally. Interns ill be paired with both a navigator and a career advisor to help transition into their new role. The navigator is a peer aligned with you to help with questions. The career advisor ensures your experience meets your expectations and that you’re doing the right things to work toward that job offer.
The RSM Excellence Academy consists of a three-day summer leadership conference with a stipend and the opportunity to participate in an internship with RSM during the following summer. The Excellence Academy is open to all qualified students who are three years from graduation. The Excellence Academy is designed to align with RSM’s strategic pillar of driving an unrivaled, inclusive culture and talent experience. We recognize efforts of inclusivity and intend to develop outstanding business, accounting, and technology students for internships and full-time employment. Participants will have an opportunity to build relationships that will assist them in their educational and career development. We hope that this experience will provide students with an overall understanding of the professional services industry, RSM’s culture and the advantages of working in the middle market.