Position Summary:
A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.
Shift M-F 7:00 am - 3:30 pm
Major Responsibilities:
• Manage preventative maintenance scheduling, quality, and customer satisfaction
• Listen to and resolve customer complaints regarding services, products, or personnel
• Hire, train, and evaluate personnel
• Assure that each direct report understands the company objectives
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
• Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
• Provide staff with assistance in performing difficult or complicated duties
• Plan and prepare work schedules, and assign associates to specific duties
• Attend company meetings to exchange product information and coordinate work activities with other departments
• Prepare sales and inventory reports for management and budget departments
• Formulate pricing policies according to profitability requirements
• Other projects and tasks as assigned by supervisor
Qualifications:
• At least 3 years of previous work experience in diesel shop maintenance required
• At least 1 years of supervisory experience required
• Associates Degree (business or technical) or Vo-Tech Graduate preferred
• Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint required
• Strong written/oral communication and people management skills required
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Vehicle Maintenance Management/Supervisors
Job Function: Service Operations
Job Family: Operations
Address: 5522 Bear Lane
Primary Location: US-TX-Corpus Christi
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2610322
Penske: Your Next Mission Starts Here
At Penske, we're more than the bright yellow trucks seen on highways across North America. We're a team of more than 40,000 associates working together to keep businesses moving, communities connected, and supply chains running. Our operations span fleet management, commercial leasing, truck rental and supply chain solutions – serving many of the world's leading brands across automotive, healthcare, retail, food and beverage, and more.
Success at Penske is driven by people who are adaptable, customer-focused and committed to excellence – qualities that align closely with the leadership, accountability and problem-solving skills developed through military service.
Standing Strong With Our Veterans
Veterans are an essential part of our team and make up nearly 10% of all new hires at Penske. We're dedicated to helping you succeed in the next phase of your journey. Since signing the Statement of Support for the Guard and Reserve in 2009, we've built dedicated programs to help service members transition confidently into civilian careers.
Our veteran hiring initiatives are supported through military publications, veteran-focused job boards and strong partnerships with military-friendly organizations. Penske is proud to be recognized for over a decade as a leading Military Friendly Employer, reflecting our longstanding respect for your service and our commitment to your future.
A Place Where Veterans Thrive
At Penske, our veterans continue their commitment to service by guiding fellow servicemen and women as they transition into civilian careers. They offer guidance, encouragement, and support to help navigate one of life's biggest changes.
Our Veterans Business Resource Group (VBRG), launched in 2022, connects nearly 2,500 veterans and allies across the nation. Through career development, networking, community outreach and mentorship, the VBRG empowers members to grow professionally and make an impact both within Penske and in the communities we serve. Geographically based chapters are led by dedicated volunteers who create programs and events that uplift our members, strengthen our business and support the communities we proudly serve.
Support Built for Your Transition
Penske offers dedicated resources to help veterans successfully move into civilian careers:
- Resume and Interview Support Programs: In partnership with the USO Pathfinder Program and installation transition services, we offer resume reviews, mock interviews, and transition seminars designed specifically for veterans. Our goal is to help you showcase the strengths you earned through service and feel confident navigating the job search and interview process.
- Dedicated Military Recruiting Team: A team focused exclusively on connecting veterans with the right opportunities at Penske.
- Corporate Fellowship Program: Structured pathways to leadership roles within our corporate operations.
- Driver Apprenticeship Program: Hands-on training to launch a career behind the wheel.
Find Your Role at Penske
We look for candidates whose military experience aligns with our core operational needs:
- Information Technology: Analytical problem-solvers with attention to detail who excel at troubleshooting, security and innovation to keep operations running smoothly.
- Supply Chain Operations: Associates experienced in planning, inventory control and executing operations under time constraints, ensuring the right products move efficiently with accuracy and accountability.
- Warehouse: Reliable, detail-oriented team members with experience handling inventory, equipment and materials in fast-paced settings, reflecting Penske's emphasis on strong work ethic, safety and productivity.
Launch Your Career
Sales and Operations Management Trainee Program
Penske's Sales and Operations Management Trainee Program provides recent graduates and emerging leaders with hands-on experience across our business. Participants receive personalized training, coaching, and real-world responsibilities that help develop leadership, customer service, sales, and operational management skills. For veterans accustomed to leading teams and managing resources in dynamic environments, the program offers a strong foundation for long-term career success.
Military Supply Chain and Logistics Trainee Program
Penske's Logistics Trainee Program is a structured management trainee experience that provides hands-on training across multiple logistics functions, preparing you for future leadership roles within Penske Logistics. You'll be introduced to top-tier technologies, collaborative teams and opportunities to drive innovation and continuous improvement — with a fast track to advancement upon graduation.
Whether you're transitioning from military service, pursuing your degree, or seeking your next leadership challenge, Penske offers opportunities to build a rewarding career with a company that values service, integrity, teamwork, and continuous growth.
At Penske, your experience matters, your contributions have an impact, and your next mission starts here.