Associate Director-Business Operations

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About RTX

At RTX, we are driven by a shared purpose: to solve the world's most complex challenges and deliver innovative solutions that make a difference. With a strong focus on technology, engineering excellence, and continuous innovation, RTX brings together talented people across the aerospace and defense industry to build solutions that shape the future.

When you join RTX, you become part of a global team where your ideas, expertise, and curiosity are valued. You will have opportunities to work on meaningful projects, collaborate with experts across the world, and continuously grow your technical and professional capabilities.

About Collins Aerospace

Collins Aerospace, an RTX business, is a global leader in aerospace and defense technologies. We develop advanced solutions across commercial aviation, business aviation, military, and space markets.

Our teams work on technologies that support aircraft from design and manufacturing through operation and maintenance. At Collins Aerospace, you will work with talented professionals on complex global programs while contributing to solutions that improve safety, reliability, performance, and customer experience.

Job Overview

The Digital Technology – Digital Product Life Cycle (DPLC) and Advanced Technology organization is looking for an experienced and strategic Business Operations Leader to help shape, strengthen, and evolve how the organization operates.

In this high-impact role, you will establish long-range operating strategies, strengthen management systems, improve governance, and drive organization-wide process improvements using CORE principles.

As a strategic member of the Business Enablement Leadership Team, you will work closely with senior leaders and cross-functional teams to improve execution discipline, increase transparency, and enable predictable delivery and continuous improvement.

This role is ideal for a strategic thinker who can connect strategy with execution, solve complex organizational challenges, influence senior stakeholders, and lead meaningful change across a matrixed environment.

What You Will Do

Drive Business Operations & Strategy

• Support and execute the business operations strategy, operating model, and governance.
• Improve clarity, alignment, accountability, and execution across the organization.
• Strengthen management processes and operating routines.

Lead Process Improvement

• Lead initiatives to simplify work, reduce waste, and improve efficiency using CORE methodology.
• Identify operational gaps, understand root causes, and implement practical solutions.
• Promote continuous improvement and structured problem-solving.

Enable Data-Driven Decisions

• Lead business reviews and operational analysis with leadership and key stakeholders.
• Develop and track KPIs and performance measures aligned with business goals.
• Provide clear insights and recommendations to support leadership decisions.

Strengthen Governance & Risk Management

• Manage risk, issue, and change-control processes across programs and workstreams.
• Improve visibility, accountability, and timely escalation of issues.
• Help identify and address risks early.

Support Financial & Resource Planning

• Partner with Finance on budgeting, forecasting, and resource planning.
• Ensure resources and investments support business priorities.
• Provide financial and operational insights to support decision-making.

Drive Communication & Engagement

• Develop communication plans that improve transparency and alignment.
• Support town halls, leadership reviews, and employee engagement activities.
• Clearly communicate business priorities, progress, and outcomes.

What You Will Learn

• Gain broad exposure to Digital Technology business operations and strategic planning.
• Develop deeper expertise in operating models, governance, management systems, and organizational transformation.
• Work closely with senior leaders and cross-functional partners across Technology, Finance, Program Management, and Business Enablement.
• Strengthen your ability to influence decisions and drive change within a complex, matrixed organization.
• Expand your experience in financial planning, resource management, risk governance, and organizational performance.
• Build practical expertise in applying CORE principles and structured problem-solving to organization-level challenges.

Qualifications You Must Have

• 15+ years of relevant professional experience with increasing responsibility and strategic scope.
• Demonstrated experience leading business operations, operational strategy, transformation, or organizational improvement in complex and matrixed environments.
• Strong business acumen with experience in:
  • Program Management
  • Project Management
  • Operations Management
  • Risk Management
  • Financial Stewardship
  • Process Improvement
• Demonstrated ability to lead cross-functional or cross-departmental initiatives.
• Strong strategic thinking and structured problem-solving skills.
• Proven ability to influence and align senior stakeholders across diverse functions.
• Strong communication skills with the ability to communicate clearly, concisely, and with impact.
• Proven expertise in driving operational rigor, process improvement, and organizational transformation using structured methodologies.
• CORE Professional Certification.
• Deep management and leadership capability to lead cross-department project teams or manage across multiple related departments.

Qualifications We Prefer

• Experience developing and implementing long-range operating strategies and organizational operating models.
• Strong experience with management systems and portfolio governance.
• Experience driving organization-wide process improvement and operational transformation.
• Experience partnering with Finance on budget strategy, forecasting, and resource planning.
• Strong understanding of KPI development, operational performance management, and data-driven decision-making.
• Experience managing risk, issues, and change governance across multiple programs or workstreams.
• Demonstrated ability to identify systemic organizational challenges and develop simple, scalable solutions.
• Experience working effectively in a highly matrixed environment with multiple senior stakeholders.
• A strong CORE/process-improvement mindset with a focus on continuous improvement and execution excellence.

Educational Qualification

• Bachelor’s degree in Engineering, Science, Technology, Mathematics, or a related STEM discipline.
• An advanced degree in a related field is preferred.
• Typically requires a university degree or equivalent experience with 12+ years of relevant experience, or an advanced degree with 10+ years of relevant experience, in accordance with applicable requirements.
• For Engineering/Technical positions, a degree in Science, Technology, Engineering, or Mathematics (STEM) and 12+ years of relevant experience is typically required, unless otherwise permitted by applicable local laws and regulations.

Digital Technology

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today! 

WE ARE REDEFINING AEROSPACE.

*Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

Benefits package includes:

-           Meal coupons

-           Group Term Life Insurance.

-           Group Health Insurance.

-           Group Personal Accident Insurance.

-           Entitled for 18 days of vacation and 12 days of contingency leave annually.

-           Employee scholar programme.

-           Work life balance.

-           Car lease programme.

-           National Pension Scheme

-           LTA

-           Fuel & Maintenance /Driver wages

-           Meal vouchers

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the India)
• Drug Screen only performed for Operations Positions

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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