POSITION SUMMARY:
The Supply Chain Supervisor is responsible for all operational activity including order entry, load planning, and load monitoring. The Supply chain Supervisor will supervise salary associates, and is responsible for performance management. Actively involved in the hiring process as well as customer interactions.
This position is bonus eligible
SHIFT:
This is a 3rd shift/Night position Monday thru Friday typical hours 11:00pm - 7:30am. These may vary slightly to meet customer demand
Major Responsibilities:
• Lead team of salaried employees (includes: performance review, corrective action, and goal setting)
• Provide detailed instruction to various personnel via email and phone
• Act as first level escalation for customer inquires
• Assist in new customer implementations
• Prioritize time sensitive situations
• Work with team in scheduling deliveries to receivers and providing excellent customer service
• Ensuring customer’s KPI’s are hit on a daily and weekly basis
• Track shipments to ensure on time delivery is met
• Handle rate negotiations with carriers on a spot rate basis
• Analyze process data and work on continuous improvements
• Identifying cost savings opportunities for the customer
• Ensuring all business needs are covered including when there are vacations, illness, etc.
• Other projects as assigned by the manager
QUALIFICATIONS:
• 2 - 5 years of experience in the logistics / supply chain industry
• High School Diploma or equivalent required
• Bachelor’s degree strongly preferred
• Previous experience in a supervisory role
• JDA Transportation Management System experience preferred
• Must have strong attention to detail and effective communications skills
• Strong customer focus
• Must be skilled in Problem Solving / Process Improvement.
• Ability to manage multiple tasks and prioritize time sensitive situations
• Advanced desktop computer skills including Microsoft Excel and Outlook required
• Must be able to learn and regularly operate various computer systems across different platforms
• Ability to lead and develop team of salaried associates
• Ability to develop and maintain professional working relationships with customers as well as Penske personnel
• Team player with flexibility in working different shifts
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Family: Operations
Address: 15041 S Commerce Drive
Primary Location: US-MI-Dearborn
Employer: Penske Logistics LLC
Req ID: 2610805
Penske: Your Next Mission Starts Here
At Penske, we're more than the bright yellow trucks seen on highways across North America. We're a team of more than 40,000 associates working together to keep businesses moving, communities connected, and supply chains running. Our operations span fleet management, commercial leasing, truck rental and supply chain solutions – serving many of the world's leading brands across automotive, healthcare, retail, food and beverage, and more.
Success at Penske is driven by people who are adaptable, customer-focused and committed to excellence – qualities that align closely with the leadership, accountability and problem-solving skills developed through military service.
Standing Strong With Our Veterans
Veterans are an essential part of our team and make up nearly 10% of all new hires at Penske. We're dedicated to helping you succeed in the next phase of your journey. Since signing the Statement of Support for the Guard and Reserve in 2009, we've built dedicated programs to help service members transition confidently into civilian careers.
Our veteran hiring initiatives are supported through military publications, veteran-focused job boards and strong partnerships with military-friendly organizations. Penske is proud to be recognized for over a decade as a leading Military Friendly Employer, reflecting our longstanding respect for your service and our commitment to your future.
A Place Where Veterans Thrive
At Penske, our veterans continue their commitment to service by guiding fellow servicemen and women as they transition into civilian careers. They offer guidance, encouragement, and support to help navigate one of life's biggest changes.
Our Veterans Business Resource Group (VBRG), launched in 2022, connects nearly 2,500 veterans and allies across the nation. Through career development, networking, community outreach and mentorship, the VBRG empowers members to grow professionally and make an impact both within Penske and in the communities we serve. Geographically based chapters are led by dedicated volunteers who create programs and events that uplift our members, strengthen our business and support the communities we proudly serve.
Support Built for Your Transition
Penske offers dedicated resources to help veterans successfully move into civilian careers:
Find Your Role at Penske
We look for candidates whose military experience aligns with our core operational needs:
Launch Your Career
Sales and Operations Management Trainee Program
Penske's Sales and Operations Management Trainee Program provides recent graduates and emerging leaders with hands-on experience across our business. Participants receive personalized training, coaching, and real-world responsibilities that help develop leadership, customer service, sales, and operational management skills. For veterans accustomed to leading teams and managing resources in dynamic environments, the program offers a strong foundation for long-term career success.
Military Supply Chain and Logistics Trainee Program
Penske's Logistics Trainee Program is a structured management trainee experience that provides hands-on training across multiple logistics functions, preparing you for future leadership roles within Penske Logistics. You'll be introduced to top-tier technologies, collaborative teams and opportunities to drive innovation and continuous improvement — with a fast track to advancement upon graduation.
Whether you're transitioning from military service, pursuing your degree, or seeking your next leadership challenge, Penske offers opportunities to build a rewarding career with a company that values service, integrity, teamwork, and continuous growth.
At Penske, your experience matters, your contributions have an impact, and your next mission starts here.